Our new colleagues - Sharing some of our colleagues’ travel and service experiences with you

Amy Lai
Vice President
Hotel Partnership

I’ve always aspired to work in the travel industry which motivated me to start my career 24 years ago in a hotel. It was a beautiful career journey as I was given opportunities to manage various segments from leisure to corporate business and pre-opening new hotels too. My current position allows me to communicate and form deals with hotels to offer solutions suitable for our clients not only to better manage their travel needs, expenses and also to ensure that their duty of care is looked after. During my free time, I will travel to see and experience what the world has to offer.


Sim Chwee Sean
Client Manager
Client Management

Hello! I am Chwee Sean and I joined the Client Management team on mid of November last year. I have more than 25 years of corporate travel experience, with 4 years in implementation dealing with a diverse range of corporate clients. I believe that life is an adventure and we must live our life to the fullest and make a difference on the lives of people we meet along the way. I am passionate in my undertakings and find joys in customer services.

The most fulfilling part of my job is being able to improve customer satisfaction by improving responsiveness and anticipating customer needs; develop new business opportunities with existing clients by promoting company products and services; winning the trust and support from the customers.

I love travelling and outdoor activities like snorkeling, scuba diving, swimming and roller skating. I am always very cautious on the growth of my tummy. Therefore, I always make an effort not to miss my favorite weekly activities - Zumba dance!


Olivia Ow
Vice President
Marketing

The moment I fell in love with Travel and all its wonderment was on my 8th birthday when my dad surprised me onboard Singapore Airlines, with a trip to Gold Coast. This was when flying was not as accessible and LCCs did not exist so imagine the excitement! Today, my husband and I are constantly seeking new adventures. We have since conquered the Iceland Ring Road and Adelaide-Melbourne campervan drive, Central Hokkaido RV drive, the summit of Mount Rinjani in Lombok and Pelepah Waterfall in Johor.

The moment I fell in love with Travel and all its wonderment was on my 8th birthday when my dad surprised me onboard Singapore Airlines, with a trip to Gold Coast. This was when flying was not as accessible and LCCs did not exist so imagine the excitement! Today, my husband and I are constantly seeking new adventures. We have since conquered the Iceland Ring Road and Adelaide-Melbourne campervan drive, Central Hokkaido RV drive, the summit of Mount Rinjani in Lombok and Pelepah Waterfall in Johor.


Stella Koh
Manager
Concierge Travel

I have joined the travel industry since my internship days in 2009. Fun fact: In my last role, I was in a banking sales role for two years. Returning customers who share their happy travel stories is the most satisfying part of my job. During my free time, I like to spend time with my family and friends and doing sports like badminton and rock-climbing.